ccai
Contact Center AI
AI & MLGCP
General
General information about the service.
Description
Contact Center AI provides AI-powered solutions for contact centers, including virtual agents, agent assist, and insights to improve customer service operations.
Service ID
contactcenteraiplatform.googleapis.comResource Pattern
projects/{project}/locations/{location}/contactCenters/{center}References
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Naming
The conventions, rules, and restrictions for naming this service.
Naming Convention
ccai-{workload}-{env}Length
4-63
Valid Characters
Lowercase letters, numbers, hyphens
Scope
regional
Code
Deploy your infrastructure as code using your preferred tooling.
Official Documentation
terraform
1resource "google_project_service" "ccai" {2 project = var.project_id3 service = "contactcenteraiplatform.googleapis.com"4}56resource "google_dialogflow_cx_agent" "main" {7 display_name = "ccai-${var.workload}-${var.environment}"8 location = var.region9 default_language_code = "en"10}
Utilities
Utilities to support app deployment or configuration.
